Bank of America resolves hours-long outage, Las Vegas customers share frustration
Outage Duration: Bank of America experienced a significant outage that lasted for several hours, affecting services in Las Vegas.
Service Disruptions: Customers faced difficulties accessing their accounts, making transactions, and utilizing online banking services during the outage.
ATM Inaccessibility: Many ATMs were offline, leaving customers unable to withdraw cash or check balances.
Mobile App Issues: The bank's mobile app also went down, adding to customer frustrations as they couldn't manage their accounts on the go.
Customer Frustration: Las Vegas customers expressed dissatisfaction on social media and other platforms due to the unexpected service disruption.
Impact on Businesses: Local businesses faced challenges as they couldn't process transactions for customers using Bank of America cards or accounts.
– Resolution of the Issue: After hours of downtime, Bank of America managed to resolve the outage, restoring access to its services.
Apology from the Bank: The bank issued a formal apology to its affected customers, acknowledging the inconvenience caused by the disruption.